Last updated: 5 November 2025
1. Overview
At Basement Conversions UK, your privacy matters to us. This policy explains what personal information we collect, how we use it, and the choices you have. We follow the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.
By using our website, you agree to the practices described here.
2. What We Collect
When you contact us or fill out a quote form, we may collect:
- Your name
- Email address
- Phone number
- Postcode
- Details about your project or enquiry
We also collect some basic technical information automatically, such as:
- IP address
- Browser type and version
- Pages you visit on our site
- How long you spend on the site
- Cookie data (see section below)
3. How We Use Your Information
We only use your personal data for clear, lawful reasons, including to:
Match your enquiry with suitable local contractors or service providers
Communicate with you about your request
Improve how our website works and understand visitor behaviour
Comply with any legal or regulatory obligations
We do not sell your personal information to anyone.
4. Legal Basis for Processing
Under the UK GDPR, we process your data based on:
Consent: when you submit a form or agree to be contacted
Legitimate interest: to operate our lead generation service and connect you with relevant providers
Legal obligation: when required to share data with authorities
You can withdraw your consent at any time by contacting us.
5. Sharing Information
We may share your details with:
Trusted contractors or service partners who may contact you about your enquiry
Technical providers who help us manage our website, email system, or analytics
Authorities if required by law
All partners we work with are expected to protect your information and use it only for the reason it was shared.
6. Cookies and Tracking
Our site uses cookies to make things run smoothly and to understand how visitors use the site.
You can accept or reject cookies through our cookie banner or your browser settings. Disabling cookies may affect how some features work.
7. Data Retention
We only keep your information as long as needed for the purposes mentioned in this policy or as required by law. Once it’s no longer needed, we delete it securely.
8. Your Rights
- Under data protection law, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Request deletion of your data (in certain cases)
- Withdraw consent where applicable
- Object to or limit how we process your data
If you’d like to exercise any of these rights, contact us using the details below.
9. Security
We take data security seriously and use appropriate technical and organisational measures to protect your information. However, no online system is completely secure, so please contact us immediately if you believe your data may have been compromised.
10. Links to Other Websites
Our site may link to other websites. We’re not responsible for how those sites handle your information, so it’s best to read their privacy policies too.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:
Basement Conversions UK
Email: info@basementconversionuk.co.uk
Website: https://www.basementconversionuk.co.uk/